privacy policy
This Privacy Policy describes how SMILE surf wear ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, make purchases, or interact with our services.
Information We Collect:
- Personal Information: When you visit our website, make a purchase, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
- Device Information: We may collect information about your device, including IP address, browser type, operating system, and other technical details.
- Usage Data: We may collect information about how you interact with our website, such as pages visited, time spent on each page, and referring website.
- Currency Determination: By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
How We Use Your Information:
- Order Processing: We use your personal information to process and fulfill orders, communicate with you about your purchase, and provide customer support.
- Website Improvement: We use usage data and device information to analyze trends, optimize website performance, and enhance user experience.
- Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes.
Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for order processing, legal compliance, or when required by law enforcement agencies.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Your Rights:
- Access: You have the right to access and update your personal information.
- Rectification: You have the right to correct any inaccurate or incomplete personal information.
- Erasure: You have the right to request deletion of your personal information, subject to legal obligations.
- Restriction: You have the right to restrict the processing of your personal information under certain circumstances.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
- Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at hello@smile-surfwear.com.
Changes to this Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.
Thank you for trusting SMILE surf wear with your personal information.