terms & conditions

These Terms & Conditions ("Terms") govern your use of the SMILE surf wear website and the purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Use of Website

  • You must be at least 18 years old to use our website and make purchases. By accessing our website, you represent that you are of legal age.
  • You agree to use our website for lawful purposes only and not to violate any applicable laws, regulations, or third-party rights.
  • We reserve the right to terminate or suspend your access to our website without prior notice if we believe you have violated these Terms or engaged in fraudulent or illegal activities.

2. Product Information

  • We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that product descriptions, images, or prices are error-free, complete, or current.
  • We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Product Safety

  • While our surf hats offer enhanced protection, they are not a substitute for proper surfing techniques or supervision.
  • Users should exercise caution and follow safety guidelines while wearing our products.
  • By purchasing and using our surf hats, you acknowledge and accept any inherent risks associated with surfing activities.
  • Please check our "Disclaimer" page for more information. 

4. Disclaimer

  • The use of our surf hats is at your own risk.
  • We cannot guarantee protection against all possible injuries or accidents.
  • We assume no responsibility for any injuries, damages, or losses that may occur due to improper use, negligence, or unforeseen circumstances.
  • It is essential to read and understand the product safety information provided with your surf hat before use.
  • Please check our "Disclaimer" page for more information. 
  • If you have any questions or concerns about product safety, please don't hesitate to contact us at hello@smile-surfwear.com.

5. Pricing and Payment

  • All prices listed on our website are in the currency specified and do not include taxes, shipping, or handling fees unless otherwise stated.
  • Payment for purchases must be made in full at the time of order placement. We accept various payment methods, including AmazonPay and PayPal.
  • We reserve the right to change product prices, payment methods, or payment terms at any time without prior notice.

6. Orders and Shipping

  • Placing an order on our website constitutes an offer to purchase the products listed in your order. We reserve the right to accept or reject any order in our sole discretion.
  • We will make reasonable efforts to fulfill and ship accepted orders promptly. However, delivery times may vary depending on your location and shipping method.
  • Risk of loss and title for products purchased from our website pass to you upon delivery by the carrier.

7. Returns and Refunds

  • We want you to be satisfied with your purchase. If you are not completely satisfied with a product, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.
  • Please review our Return Policy for detailed information on return eligibility, procedures, and conditions.

8. Intellectual Property

  • All content on our website, including text, images, graphics, logos, and trademarks, is the property of SMILE surf wear or its licensors and is protected by intellectual property laws.
  • You may not reproduce, distribute, modify, or exploit any content from our website without prior written consent from SMILE surf wear.

9. Limitation of Liability

  • To the fullest extent permitted by law, SMILE surf wear shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products.
  • In no event shall our total liability exceed the amount paid by you for the products purchased from our website.

10. Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of Germany. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts in Germany.

11. Changes to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website, and your continued use of our services after such changes constitutes your acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at hello@smile-surfwear.com.

Thank you for choosing SMILE surf wear.